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Legal

Privacy Policy

Controller

UniCode d.o.o., Štihova ulica 13, 1000 Ljubljana, Slovenia — info@unicode.si, +386 51 847 464.

What we collect

  • Data you send us through the contact form or by email: name, email address, company, the service and budget you select, and your message.
  • Technical server logs (IP address, browser, time of request) kept by our hosting provider for security and operation.

Why and on what basis

We use your enquiry data only to answer you and to prepare an offer (Art. 6(1)(b) GDPR — steps prior to entering into a contract). Server logs are processed on the basis of our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR).

Retention

Enquiries that do not lead to cooperation are deleted within 12 months. Data related to a contract is kept for as long as the law requires. Server logs are kept for a short period, as a rule no longer than 30 days.

Sharing

We do not sell or share your data. Processors we use act only on our instructions and under data processing agreements: our hosting provider, Resend (sending the contact-form emails) and — only if you consent — Google Ireland Ltd. (Google Analytics). Resend and Google may process data in the USA under the EU–US Data Privacy Framework.

Analytics

Only after you click “Accept analytics” do we use Google Analytics 4 to measure visits (pages viewed, device and browser type, approximate location, pseudonymous identifier). The legal basis is your consent (Art. 6(1)(a) GDPR); you can withdraw it at any time via “Cookie settings” in the footer. Details are in the Cookie Policy.

Your rights

You have the right to access, rectify, erase and restrict processing of your data, to data portability and to object. Write to info@unicode.si. You may also lodge a complaint with the Information Commissioner of the Republic of Slovenia (ip-rs.si).